About Holy Cross Health CTO


Holy Cross Health Care Transformation Organization (CTO) is designed to help independent primary care practices get the most out of the Maryland Primary Care Program (MDPCP). By working with Holy Cross Health CTO, practices have access to efficient operational support backed by the experience and expertise of an integrated health system.

By working with Holy Cross Health CTO, you can:

  • Focus on your patients and your practice
    • Our CTO provides access to a range of health professionals including complex care nurse manager, dietitian, pharmacist, social worker, panel manager, and community health worker without the burden of hiring or contracting for them within your practice.
    • We offer established protocols to meet all of the requirements of MDPCP as well as data analytics and documentation support to help you focus on what matters most and capture the full value of your work.
  • Tap into Holy Cross Health’s expertise
    • For more than 55 years, Holy Cross Health has been a trusted provider of health care services in the area. Our hospitals and community programs have received national centers of expertise awards from places like Healthgrades, the Alliance for Workplace Excellence, and the Centers for Medicare & Medicaid Services (CMS).
    • Holy Cross Health offers a robust continuum of care for Medicare beneficiaries, including the first Seniors Emergency Center in the nation, palliative care, home care and hospice, a Medical Adult Day Center, Caregiver Resource Center, and dozens of community-based self-care programs such as Chronic Disease Self-Management, Diabetes Prevention, Falls Risk Assessment, and Senior Fit.
    • As a member of Trinity Health, Holy Cross Health is backed by a national health system in 22 states with 94 hospitals, 122 continuing care programs (skilled nursing, home care, and hospice, and senior living), and extensive experience in care coordination within Medicare's value-based programs.

CTO name and location

Holy Cross Health Care Transformation Organization 
1500 Forest Glen Road 
Silver Spring, MD  20910

CTO parent organization

Holy Cross Health CTO is owned by Holy Cross Health, Inc., a member of Trinity Health.

CTO partner practices

Joint ventures between or among the CTO and any of the CTO’s MDPCP partner practices

The CTO’s owner, Holy Cross Health, Inc., is a direct owner of all Holy Cross Health Partner Practices. The CTO is accordingly under common control with the Holy Cross Health Partner Practices.

CTO primary contact

Rhonique Shields, MD 
Rhonique.Shields@holycrosshealth.org 
301-754-7871

CTO leadership and management

Rhonique Shields, MD 
Chief Medical Officer 
Holy Cross Health Network

Jessica Kelly 
Practice Operations Lead 
Holy Cross Health Network

Carolina de la Puente 
Director, Population Health Management 
Holy Cross Health Network

CTO governing committee

Rhonique Shields, MD 
Chief Medical Officer
Holy Cross Health Network

Jess Kelly 
Practice Operations Lead 
Holy Cross Health Network

Carolina de la Puente 
Director, Population Health Management 
Holy Cross Health Network

Jackie Williams Hubbard 
Vice President of Operations

Kyle Anthony 
Director of Compliance Service Area 


View the full range of the Holy Cross Health CTO Services.